Contact Us

Whatever brings you here—a question about an order, a return you would like to start, sizing advice, or something else entirely—our team is available at ask@zarellia.com and happy to help.

We are especially glad to help with:

  • Tracking an order that has not arrived;
  • Starting or resolving a return;
  • Answering questions about a specific product before you buy;
  • Correcting anything that went wrong on our side.

If you are unsure who to ask, email us anyway. We will either help you directly or point you in the right direction.

Customer Support

Email: ask@zarellia.com

We typically respond within 24–48 hours on business days.

For questions about an order or return, including your order number in your first email will help us assist you more quickly.

Corporate & Legal Details

Legal entity: EVERMONT GLOBAL S.R.L.
Trade Register (ONRC) number: J2025068677007
VAT number: RO52482115
Registered office: Bucureşti Sectorul 3, Strada ROTUNDA, Nr. 4, CAMERA 1, Bl. Y1A, Scara 4, Etaj 6, Ap. 192
Customer support: ask@zarellia.com